Backblaze Computer Backup stores a file on your computer called bzfileids.dat. This file is loaded into RAM when Backblaze runs a backup to perform an integrity check before uploading files to the server. However, if you have a very large number of backed-up files or have used Backblaze for a long time, the file can become too large to load fully into RAM, triggering an error.
If you’re experiencing this issue, follow the steps below to revalidate your backup data and fix the error.
Revalidating Backup Data on macOS
- Download the latest installer
- Open your browser and go to: Backblaze Update.
- Download the macOS installer.
- Do not uninstall Backblaze
- It is crucial that you DO NOT uninstall the Backblaze client before proceeding.
- Restart your computer
- Before installation, restart your Mac.
- Install the new software version
- Once your computer is back on, open the installer and click Install Now.
- Restart your computer again
- To ensure a successful installation, restart your Mac once more.
- Access advanced options
- Click the Backblaze icon in the menu bar.
- Select Preferences.
- Hold down the Option (Alt) key and click Restore Options.
- Run the revalidation process
- Let the process run for three to four hours.
- Once completed, Backblaze should resume normal operation without errors.
Revalidating Backup Data on Windows
- Download the latest installer
- Open your browser and visit: Backblaze Update.
- Download the Windows installer.
- Do not uninstall Backblaze
- Do not remove the software before proceeding with the next steps.
- Restart your computer
- Reboot your PC before starting the installation.
- Install the new software version
- After your system boots up, open the installer and click Install Now.
- Restart your computer again
- To complete the setup, restart your computer once more.
- Access advanced options
- Click the Backblaze icon in the taskbar or open it from the Start menu.
- Select Preferences.
- Hold down the Control (Ctrl) key and click Restore Options.
- Run the revalidation process
- Allow the process to run for three to four hours.
- After completion, the error should be resolved, and Backblaze should function normally.
Conclusion
If you encounter a bzfileids.dat file error, there is no need to reinstall Backblaze or delete files manually. Following these steps will help revalidate your backup data and resolve the issue without losing any files.
This process does not delete your backups; it simply reorganizes the data, ensuring Backblaze operates smoothly without memory-related errors.
